PRIVACY POLICY

RayuCare operates this website and store to provide customers with a seamless shopping experience. This website is built and hosted on Wix, which enables us to offer our products and services efficiently.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase from our website.

By using our services, you agree to the terms outlined in this Privacy Policy.

🔐 Personal Information We Collect

We collect personal information to provide and improve our services. This may include:

Contact Details: Name, address, phone number, email address
Payment Information: Debit/credit card details, transaction details (processed securely via payment gateways)
Account Information: Login details, preferences
Order Information: Products viewed, added to cart, purchased, or returned
Communication Data: Messages, emails, or support queries
Device Information: IP address, browser type, device details
Usage Data: Interaction with our website, pages visited, time spent

📥 How We Collect Information

We collect information in the following ways:

Directly from you (when you place an order or contact us)
Automatically through cookies and tracking technologies
From service providers (payment gateways, logistics partners)
From third-party tools and analytics services

🎯 How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide customer support
Improve website performance and user experience
Send order updates and important notifications
Run marketing campaigns and promotional offers
Prevent fraud and ensure security
Comply with legal obligations

📢 Marketing & Advertising

We may send you promotional emails, offers, or updates.
You can opt out anytime using the unsubscribe link in emails.

We may also show ads based on your activity on our website.

🔒 Security & Fraud Prevention

We take reasonable measures to protect your data.
However, no method of transmission over the internet is 100% secure.

You are responsible for keeping your login credentials safe.

🤝 Sharing of Information

We may share your data with:

Wix (website hosting platform)
Payment gateway providers
Courier and logistics partners
Marketing and analytics service providers

We only share necessary information required to operate our business.

🌐 Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

👶 Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.

🛡️ Data Retention

We retain your personal information only as long as necessary for:

Order processing
Legal compliance
Dispute resolution

⚖️ Your Rights

You may have the right to:

Access your personal data
Request correction of incorrect data
Request deletion of your data
Opt out of marketing communications

To exercise your rights, contact us using the details below.

🌍 International Data Transfers

Your data may be processed outside your region through Wix or third-party services.
We ensure appropriate safeguards are in place.

🔄 Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

📞 Contact Us

If you have any questions about this Privacy Policy or your data:

📧 Email: support.rayucare@gmail.com
📞 Phone: +91 9930371442

📍 Address:
RayuCare
Dahisar East, Mumbai, Maharashtra – 400068India